I had an incredible experience with German Sport when they serviced my Volkswagen for an oil change and rear brake work. Being new to the area from out of state, multiple small auto businesses in Concord recommended German Sport of Walnut Creek to me based on their good reputation with Volkswagen vehicles. From the first hello on the phone to the final good bye while closing my car door for me upon pick up my car, Sergio was awesome. It is important to me as a woman to find a friendly, transparent, respectful mechanic that will take a few more moments of their day to include me in decision making and to explain to me each step of my vehicle's work process while not feeling that I am being patronized. Sergio of German Sport fit the bill. I enjoyed observing Sergio's mentor-ship and collaboration with other mechanics in the shop that day, too. Finally, he and all the mechanics I interacted with were friendly! I in return love supporting small, local, LatinX business. While the price of service work on European/foreign cars is almost always on the higher end when compared to American models, my interest in returning to German Sport for future work was solidified when I sat in the driver seat of my car before leaving the lot and realizing the meticulous wash German Sport gave to my car, inside and out. Now, if I could find a local carwash that made me feel like I am sitting in my car when I first purchased it from the dealership! Thank you, German Sport! See you next time!